Terms and Conditions

Welcome to Temple the Designer Studio's online saree store. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website.

Introduction

Temple the Designer Studio operates an online saree selling platform from Chennai, India.
By accessing this website, you agree to comply with and be bound by these terms and conditions, as well as our Privacy Policy.

Product Information

We strive to provide accurate descriptions and images of our sarees, however, we do not guarantee the accuracy, completeness, or reliability of any product information.
Colors may vary slightly due to photography and monitor settings.
All sarees are subject to availability.

Ordering

Orders placed through our website constitute an offer to purchase the selected items.
We reserve the right to accept or reject any order at our discretion.
Upon placing an order, you will receive an email confirmation with details of your purchase.

Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
We reserve the right to change prices without prior notice.
Payment can be made using accepted payment methods listed on our website.
International orders may be subject to additional taxes, customs duties, and fees upon delivery. These charges are the responsibility of the customer.

Shipping

We offer shipping to most countries worldwide. Shipping costs and delivery times may vary depending on the destination.
Orders are processed and shipped within the timeframe specified on our website.
We are not responsible for delays or issues caused by shipping carriers or customs clearance.

Intellectual Property

All content on this website, including images, text, logos, and graphics, is the property of Temple the Designer Studio and is protected by copyright laws.
You may not reproduce, distribute, or use any content from this website without our prior written consent.

Limitation of Liability

Temple the Designer Studio shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or the purchase of our products.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from the use of our website or the purchase of our products shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

Changes to Terms

We reserve the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on this website.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website. For any inquiries or concerns, please contact us via mail.

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Visit Store - Temple the Designer Studio

We offer a selection of sarees that are exclusively available for in-store customers. These sarees are not available for Online purchase. We are pleased to offer this exclusive selection of sarees as a special benefit for our valued in-store customers.

Shop Timing : 10am to 9pm (Open all days)

Google Map Location

TERMS & CONDITIONS

INTERNATIONAL SHIPPING

* Shipping costs are definitely applicable for international shipping to locations outside India.

*International normal orders are normally processed within 10 - 15 business days from the date of orders.

*All our products are packed in secure water / tamper proof packaging.

*If you find that the package is tampered with please do not accept delivery of the same from the courier.

DOMESTIC SHIPPING

*Temple The Designer studio offers shipping across India through suitable courier service.

*The courier charges will be collected to the customer.

*All the normal orders will be processed within 7-10 business days from the date of order.

*All our products are packed in secure water / tamper proof packaging.

*If you find that the package is tampered with please do not accept delivery of the same from the courier.

Return / Exchange Policy

An order is eligible for return within 2-3 working days from the date of delivery.

Return and exchange are not applicable in the following cases:

*Material / Fabric is not satisfactory.
*Slight variations in color.
*Size does not fit.
* Colors have faded after washing.

Return and exchange are only applicable in the following cases:

If you received a manufacturer defective product.

If you received a product with a totally wrong color or design.

Steps for an exchange :

Customers must raise a return request by sending an email to templethedesigner@gmail.com or WhatsApp at 9840306334 with the order details, return reason, unboxing video, and price tag.

All of the above are mandatory to accept the return request.

Providing an unboxing video of the product showing the damage or defect is compulsory.

Our customer support team will analyze the return request and approve it within 1-2 working days.

Once a return is approved, the item must be packed and shipped to the following address:

Temple The Designer Studio
120 A, Velachery Main Rd, near Shell Petrol Bunk,
East Tambaram, Selaiyur, Rajakilpakkam,
Chennai, Tamil Nadu 600073
Contact - 9840306334

Reverse pickup is available for selected pin codes. If your pin code is not available for reverse pickup, you should return the product yourself and courier charges are refundable with a proper bill.

Once your product reaches our office, our customer support team will inform you via email or WhatsApp. Then, an exchange can be done with other products, and we will ship the new product without any charges.

We do not accept returns for an orders from countries outside India.

Cancellation Policy / Refund Policy

If you want to cancel your order, 2% charge will be deducted from the total amount paid when refunding.

Refunds will be processed within 7 working days via UPI ID or the bank account used to make the payment.

Temple The Designer Studio has full rights to cancel the order and refund your money anytime due to item unavailability ,inappropriate information such as address, contact number, name, etc.

Refund is not applicable if you receive a manufacturer defective product. Exchange is only applicable in these cases.

Pre booking orders

*Due to overwhelming demand for our temple the designer studio Sarees , we are now accepting pre-bookings!

*Your product will be delivered right to your doorstep within 35 to 40 working days.

*You can cancel your pre booking order before dispatch without any hassels and exchange with any other products.

*Refund is not applicabe for pre booking order.

*Temple The Designer Studio has full rights to cancel the pre booking order and refund your money anytime due to item unavailability ,inappropriate information such as address, contact number, name, etc.

Reward Points Program

Earn points on every purchase made through our website when logged in with your email.
For every ₹1000 spent, you earn 100 points.
Points can be redeemed once you accumulate at least 1000 points, equating to ₹100 off.
Points must be redeemed in full and cannot be partially used.
This program is exclusive to website orders only.

Terms and Conditions

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TERMS & CONDITIONS